Frequently Asked Questions

Everything you need to know about shopping with Brillaré.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.

How do I return an item for a refund?

We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.

Are your materials sustainably sourced?

At Brillaré, we are committed to ethical fashion. We source 80% of our fabrics from certified sustainable suppliers and ensure fair labor practices across our entire supply chain.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.